CALSTRO INFORMATION

Refund Policy

How an actual paid-purchase concern is reviewed.

Last updated: 16 October 2026

Current edition

This local edition does not collect payments. A plan selection or checkout review alone creates no charge.

Requesting support

For an actual purchase through a connected provider, email support@calstroltd.store with your purchase email, date, plan and order reference. Never send full card details.

Reviewing a request

Duplicate charges, billing errors, access failures and other concerns are reviewed on their facts under the purchase terms and applicable law. Contact support promptly so the issue can be investigated.

Consumer rights

Mandatory cancellation, refund and other consumer rights are unaffected. Any consent required for immediate digital performance must be presented at a future live checkout.

Refund processing

An approved refund is normally returned through the original payment provider. The time before funds appear depends on that provider and financial institution. Cancelling future renewal is separate from refunding a previous period.

Contact

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
support@calstroltd.store

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Registered company details

CALSTRO LTD
Company registration number: 17220742

Website: calstroltd.store
Email: support@calstroltd.store